75 percent of companies say that closing more deals is a top sales priority this year
CRM stands for Customer Relationship Management , a technology that keeps track of a company’s interactions with both current and prospective customers. CRM software helps organizations to streamline processes involved in sales and marketing with an overall goal to improve conversion rates on improving business relationships.
Benefits of using a CRM
Making a sale can get easy with time but retaining a customer is going to be the real game. A customer’s genuine feedback is going to take you places fueling the flywheel to spin.Get in Touch
- Your data management is centralized
- Organized data of segmented customers
- Set tasks and reminders for follow-ups
- Records of all customer interactions
- Improved customer retention
- Scale-up business with customer engagements
- Quick & easy ways to create proposals
- Improved data privacy
- Track & Improve marketing processes
- Sustainable business growth
Hubspot is an American based developer and marketer of software solutions for inbound marketing, sales, and customer service. Founded in 2006 by Brian Halligan and Dharmesh Shah. They provide products and services aiming to support customer relationship management, social media marketing , content management, lead generation, web analytics, search engine optimization , live chat, and customer support with the right tools.
HubSpot offers a full-fledged software for marketing, sales, and customer service, with a completely free CRM at its core. It is a powerful tool when put to use. They’re powerful alone — but even better when used together.
Inbound is a well-crafted helpful and human approach for businesses of all sizes trying to scale up. Inbound marketing involves a method which comprises three phases- attracting the customer, engaging the customer, and delighting the customer in order to grow business better over a long term period.
When a prospective customer lands on to your website, your sales team should get in touch with them through an email or a phone call. Once the conversation starts it is important to understand their pain points and punch them out of the way by providing valuable information. As an expert in the field of service you are providing, you should be able to guide them through by addressing their questions right.